News

25th Mar

PATIENT FEEDBACK

We recently had some feedback from a patient asking why you are not able to book a face to face appointment with a GP. We really do appreciate that this seems difficult at present and are trying to make the process smoother.  We are currently rolling out a new appointment system to try and make it easier to book in with the correct clinician. As part of this, if you are booking for a routine matter, you will be asked to complete a short online form (Reception staff are able to help if needed). This will then be triaged by a GP and an appointment offer sent out to you to book into the appropriate appointment type. Please note, this may sometimes be different to a GP - e.g. a Physiotherapist. 

The patient also commented on the waiting areas/reception looking a little tired. We do recognise that this is an issue but, as you may be aware with media coverage, funding in Primary Care is limited. However, we do have a small amount of funding allocated that we plan to use for decorating the waiting room/reception areas. 

We welcome your comments and suggestions. Please note, there is a box located in the foyer where you may make any written suggestions. 

We are no longer able to offer a coil fitting service at Mill Road Surgery
24th Nov 2023

We are no longer able to offer a coil fitting service at Mill Road Surgery

Unfortunately due to recent changes in staffing, we are no longer able to offer a coil fitting service at Mill Road Surgery.  Contraception services are delivered by Primary Care Sheffield. They offer appointments for the fitting of coils and implants, or Depo injections, in community clinics. To access the right appointment for you, please contact: 0114 226 8888 to book a telephone triage appointment with a member of the clinical team.  For opening times and surgeries where appointments are offered please click the following link: Contraception Service | Sexual Health Sheffield - Meeting Your Sexual Health Needs 

Network North & SOAR Community 2023/24: Q2 report (Jul-Sept) & the Social Prescribing Standards Operating Procedure
24th Nov 2023

Network North & SOAR Community 2023/24: Q2 report (Jul-Sept) & the Social Prescribing Standards Operating Procedure

Please use the following link to view the Network North & SOAR Community 2023/24: Q2 report (Jul-Sept) & the Social Prescribing Standards Operating Procedure:

Click here...

21st Feb 2023

Requesting Your Repeat Medication

Please note that when making prescription requests, our Practice policy is that all medication requests must be submitted with 72 working hours' notice.


We no longer have the capacity to accept urgent prescription requests and are unable to process request submitted with less than 72 hours notice. Please bear this in mind when ordering medication as it is your responsibility to make sure that you do not run out of medication due to a late request.

When making a request, please be aware that we are closed on Thursday afternoons, weekends and Bank Holidays.

Thank you for your co-operation and continued support of our clinical and administrative teams during this period of unprecedented  demand on our National Health Service.

18th Jul 2022

Appointments at Mill Road Surgery

Dear patients,

Over the last few years there have been large changes to the system of booking appointments at the practice. With lots going on in the background and the speed of these changes, it hasn’t always been possible to keep you, our patients, up to date.

We have put together some information on our appointment system, which you can access via this link. We hope this explains the current process.

Many thanks,

Drs Ashton, Vas, Lowe, Warwicker and Wong

25th May 2022

UP-TO-DATE CONTACT DETAILS

It is important that we have up-to-date contact details for you, so we can let you know about screenings, vaccinations and appointment reminders.

If you have changed your mobile number or email address recently, you can add it to your NHS record by following the guidance about managing your NHS account.

You may also receive a text or email from the NHS asking you to do this.

If you are unable to update your details online or through the NHS App, please get in touch with us and we’ll update your records for you.

20th Dec 2021

Step Out Sheffield

Patients who may benefit from walking are invited to attend one of the free walks, led by volunteers from Step Out Sheffield. They are an entirely volunteer-led organisation and provide accredited short walks of up to an hour. Their walks are free and, under normal circumstances, run throughout the year except for Christmas Day. Some volunteers even lead walks during Christmas week.  People don't need to be referred or have a medical condition to join one. The aim is to encourage people to get out and socialise.  

https://www.youtube.com/watch?v=srb-Yp4PgsY 

Step Out Sheffield | Walking for Health

 

11th Dec 2021

Diabetes UK: time to get moving

Diabetes UK are offering online courses open to anyone living with diabetes. Please see the link and information below:

  • Try a different gentle activity each week
  • Get tailored diabetes information and support
  • Meet other people living with diabetes
  • There are also chair-based classes available

 

To find out more and sign up visit: https://www.diabetes.org.uk/about_us/news/get-moving-courses

29th Nov 2021

NHS Sheffield CCG Open Letter to Residents

Please follow the link to view NHS Sheffield CCG Open Letter to Residents